Megan K. Clarke is an accomplished transformational technology executive with a record of success providing strategic vision and operational leadership of the technology footprint on a global scale. She has managed comprehensive digital transformations for organizations including The Academy Awards, The GRAMMYS, Stanford University, and The University of Southern California.
Areas of expertise include business and technology transformation, i.t. strategy and operations, turnaround planning, customer analytics and services excellence, organizational change management, cybersecurity, governance/pmo, value chain, and business optimization.
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Megan received her MBA from The Marshall School of Business at the University of Southern California in Los Angeles. Post graduation, she joined Ernst & Young LLP’s technology consulting practice, managing large ERP design and implementation efforts for global organizations. Her success as an innovative technology and people leader led to multiple career accomplishments, including the design, development, and launch of the first-ever online voting system for The Academy Awards. She has been a transformational CIO for the past eighteen years.
Megan has been responsible for the full IT footprint within her organizations, including network, enterprise architecture, infrastructure, systems design, engineering and development, data and analytics, UI/UX, QA, Governance/PMO, cloud management, security and privacy, disaster recovery, desktop support, research technologies, AV-Media, and Training (to name a few).
Megan is an expert-level Change Manager. It is her belief that an organization can execute a near-perfect technical development effort, but if a corresponding Change Management strategy and plan is not in place, there can be a high risk of failure. She champions Customer Success and Satisfaction, working to imbue Customer Services Excellence into every aspect of the technology delivery function.
She has served as a technology advisor and advocate, delivering professional presentations to Boards of Directors, executives, senior leaders, VC groups, end users, and all levels of employees. A key to her success lies in building world-class teams that maintain a strong sense of ownership over the successful delivery of products and services.
When asked her favorite aspect of being a CIO, she says “I see it as my job to ensure that my organizations’ internal and external customers are best served by their technology. I do this by working to understand every aspect of the business, people, processes, and workflows. I love collaborating with employees at all levels of an organization to understand their operations, mission, and goals. It is important to me that they know I am their partner and will do my best to guide them through technology change, working to ensure that they are aware of, and involved in the process from beginning to end. There is no better feeling than taking an organization through massive technology change and hearing that its employees and customers felt not only prepared for that change but have since become champions of the technologies.”
As a woman Megan represents less than 20% of all CIO’s globally and is an avid speaker on the topic of women in technology. Her goal is to encourage more young women to pursue careers in tech and ultimately increase their numbers. Megan also enjoys speaking to corporations, private groups, and students (adolescents, high school, and college), sharing her experience and insights on topics including (but not limited to):
- Diversity and Inclusion – it’s more than a numbers game.
- Leadership – Top Ten Aspects to Great Leadership.
- Customers – Make Them Lifetime Fans.
- Gender Bias – Creaing a Safe Space for the Conversation.
- Life Balance – Create both Professional and Personal Success.
- Managing Change
Megan was was a featured speaker at TEDx South Lake Tahoe in October of 2019.